There are times when despite our best efforts as employers, things do not go as we would have liked or expected.
In moments like these, it’s good to know an expert is only a phone call away.
Exclusively for employers, this service is charged out on an hourly basis and available to those who are not part of the FixHR Whanau. (FixHR Classic and Blueprint clients have consultancy included in their package with us.)
Our HR specialists can help if you find yourself in any of the following situations:
Facing a claim or the threat of a claim
Needing support with a performance management process to improve outcomes for a staff member
Engaging with a disciplinary process
Required to exit a staff member from the business for a wide variety of reasons
How we work with you.
Step 1—Scoping
An initial phone call or email sets the scope of the issue at hand, and we decide if FixHR is best suited to support your case. If the situation is beyond our domain, we have strong working relationship with the Employment Law team in a reputable law firm, and we can refer to them for quick and effective support.
Step 2—Consulting
We arrange time with an HR Specialist to understand the issues involved and help you plot out at least one plan of action.
Step 3—Resourcing
We supply the required documentation to follow up on the issue – letters, draft text messages, fact sheets, records of settlement etc
Step 4—Ongoing support
Issues usually take a few days to settle. We remain available to take your call and offer reassurance and encouragement or respond to further developments as the situation requires. Please note that consultation time, resourcing and ongoing support is charged out on an hourly basis.
