WE PRIDE OURSELVES ON DELIVERING SERVICES WITH A PERSONAL TOUCH
Great HR should feel simple, supportive, and accessible. At FixHR, that’s our “why”. We exist to give small business owners confidence, clarity, and steady support so you can lead your people well and focus on growing your business.
Every business is different, so we tailor our approach to suit your size, stage, and industry. We believe in prevention, not panic. Our role is to equip you with the tools, knowledge, and confidence to manage your team proactively, with FixHR right behind you when you need us.
We provide clear, lawful documentation and practical HR guidance across recruitment, onboarding, managing, and exiting staff. Our goal is always the same: to make your people practices smoother, safer, and easier.
We are passionate about helping small businesses build good HR foundations. With personalised documents and straightforward support, we help you demonstrate compliance and create consistent processes that genuinely make day‑to‑day management easier. And when questions or concerns arise, we are only ever a phone call or email away, ready to guide you with clarity and care.
Before starting FixHR, we worked with thousands of business owners across the country. We understand the pressures and pace of small business life. Our service is intentionally warm and personal so you always feel valued and supported. We become part of your team, working alongside you to remove confusion, reduce risk, and build healthy workplaces. Our values of service, respect, and simplicity guide everything we do, bringing calm, clarity, and genuine care to every interaction as your business grows.
FixHR’s Straight-Forward Approach
Our straight-forward consultative approach to HR leaves no doubt about how we engage with you and the results you can expect. Our processes are all designed to take the mystery out of great HR, and help you achieve the benefits of good HR practices.
Founder and Lead Fixer
Ainsley Palairet
Since returning to New Zealand in 2011, I’ve had the privilege of meeting over 3000 business owners. Through these interactions, I’ve become convinced and committed to three core beliefs:
- HR is best outsourced for most organisations in NZ.
- Preventing HR problems is one of the most valuable investments a business can make.
- HR support should be thorough, personal, and accessible to any viable business
It is my delight to provide such a service!
Outside of FixHR, I really enjoy my involvement with Long Bay Baptist Church. I’m a proud mum to three adults (including a wonderful son-in-law) and Nanny-Ains to two adorable granddaughters. My much loved husband knows I’m always up for sharing a meal or a movie with friends and family in either Auckland or Wellington.
Having established and run FixHR for over 5 years, I’m more invested than ever in providing the kind of service small business owners deserve and love. FixHR is most often the consistent foundation beat that keeps our clients’ businesses steady and their staff well-aligned. But when required we step up loudly (when its All About the Base!) and orchestrate solutions together to position our clients strongly and restore the right rhythm.
Our Awesome Team
Our team has collective experience working with thousands of clients across New Zealand, and we bring that specialised knowledge to you through FixHR.
We invest in an advisory model that gives you access to the right HR expertise at the right time, so you always have the right person doing the right job. Excellent.
We also work in a way that reflects our core values of service, respect, and simplicity. This means our guidance is clear, our communication is considerate, and our processes are easy to follow. We have a shared passion for small businesses in NZ benefitting from great HR practice and documents.
We work collaboratively to deliver the kind of HR support that genuinely helps businesses run more smoothly. When you choose FixHR, you know you’re getting clear advice, thoughtful service, and a team committed to making things simpler, not harder.
At FixHR we value authenticity, excellence, and making a positive difference for the people we support. These sit alongside our daily commitment to our values, which shape how we show up and how we work with every client. If that sounds like the kind of support you’d like more of in your business, we look forward to meeting you.
Of course we would say that about ourselves. If you’d like independent proof, take a look at our varied and spontaneous client testimonials.
How You Benefit
We offer a range of ways to work with us, from one‑off support through to our Partner Lane for steady guidance across the year. Whether you need a single employment agreement, help with a specific situation, or ongoing clarity around your people practices, we are here when you need us.
Or give us a call at the office
What our clients say
Our team’s professionalism and dedication is rewarded time and time again by what our clients say about us. Every one of us strives to excel at each opportunity and the results show.